Wednesday, March 5, 2008

Courtesy is a Good Thing

I would say I'm courteous.

"Hi, how are you today? I really like that scarf!"

A smile, a thank you, a polite response is what I expect from people. However, it usually doesn't happen.

People who work in retail have to help you or they are lazy, that's the rule anyway. The thing is that the rule wasn't really set by the companies, but by the consumers; they demanded attention and once they got it they didn't say thank you. It's almost as bad as not tipping your waiter/waitress.

Lets flash back to kindergarten (even earlier, I hope), when we learned how to say "please" and "thank you." Being polite isn't just civil, from the retail workers point of view, its a rare diamond. Usually when I get a polite client, I try to do everything I can so they get deals and get the best products we offer. When people are rude to me after I welcome them, unless they ask for help or I have to check on them, I avoid them. I don't tell them how they can save money and get more products.

Its not that don't want the business. I just want them out as fast as possible. It creates a horrible atmosphere to work in. The harsh atmosphere also affects the clients experience at the store because more than half the people in the store don't want you there. (News spreads fast when meaness is involved).

A smile or a thank you will surffice, that's all I ask. It's just a little bit of hope for humanity.

(Just so you know, most of the time, I don't even like the scarf.)

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